Every business has opportunities to improve productivity, reduce waste, strengthen skills and improve performance. This assessment will help you identify where your business is performing well and where further improvement may be worthwhile.
AProcesses and ProductivityHow work flows, and how consistently it delivers
BPeople and SkillsClarity of roles and the capability behind them
CManagement and PerformanceGoals, reviews and follow-through
DContinuous ImprovementHow ideas and problem-solving become routine
Every question uses the same four-point scale, so results stay comparable across your business.
What we measure
Four areas that shape everyday performance
Each area is assessed with four questions. Together they show where your business is strong and where a focused effort would make the biggest difference.
Area A
Processes and Productivity
Whether important processes are defined, measured and performed consistently, and whether delays or rework are investigated at the source.
Defined steps and responsibilities
Process performance measures
Root cause investigation
Standard work methods
Area B
People and Skills
Whether roles and expectations are clear, skills are identified and assessed, and capability is built where gaps exist.
Clear roles and expectations
Skills and competency requirements
Training linked to gaps
Backup and multi-skilling
Area C
Management and Performance
Whether priorities become measurable goals, reviews use reliable information, and actions have owners, dates and follow-through.
Measurable team goals
Regular performance reviews
Owned, dated actions
Supervisory routines
Area D
Continuous Improvement
Whether employees are involved in improving work, suggestions are handled, and improvements are sustained rather than lost.
Employee ideas encouraged
Suggestion follow-up
Structured problem-solving
Improvements held in place
How it works
Three short steps, one useful conversation
The assessment is free and you are not obliged to take anything further. If the results are useful, you can ask Icon HR Solutions to walk through them with you.
This is an initial business improvement assessment based on your answers. It is not a formal Lean maturity audit or a certified benchmark.
01
Answer 16 questions
Rate each practice on a simple four-point scale, from not in place to fully in place and consistently applied. Answer for the part of the business you choose to assess.
02
Add your details
Your name, company, industry and the scope of the assessment. We ask for this before your report is prepared, so the report is addressed to your business.
03
Receive your report
An overall score, four area scores, your strongest area and three practical priorities, with a recommended next step for each. Print it or save it as a PDF.